Director, Change and Release Management

Adobe empowering people to create. Our creative, marketing, and document solutions empower everyone - from emerging artists to global brands - to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. We are seeking an outstanding professional to join Adobe's Service Management organization and help us drive service quality across the company. If you have the experience and eagerness to take on these challenges, come join us!

The person in this role will lead Adobe’s global functions for managing changes and deployments, providing strategic direction and operational oversight across complex technical environments. This leader will define and scale an enterprise-wide framework that ensures predictable, secure, and efficient delivery of changes and releases—minimizing risk while improving business value. The Director will set organizational standards, influence senior partners, and champion continuous improvement and innovation.

• →Set the vision and strategy for managing change and releases, aligning with Adobe’s business and technology objectives.
• →Design and govern enterprise-wide frameworks that support all products and services, ensuring consistency and scalability.
• →Influence and partner with organizational leaders, service leaders, and functional teams to drive adoption and alignment across the organization.
• →Establish and monitor targets and success metrics to measure efficiency, compliance, and business impact.
• →Lead the strategic shift toward Predictive Change & Release Management, applying AI models to analyze telemetry, identify deployment risks, and automate conflict detection across global services.
• →Lead continuous improvement initiatives, employing data-driven insights to automate and optimize processes and to reduce risk and minimize service downtime.
• →Ensure alignment with enterprise architecture, security, and compliance standards, partnering closely with governance teams.
• →Stay ahead of industry trends and new technologies, bringing innovative practices to Adobe’s change and release processes.
• →Build and mentor a high-performing team, encouraging leadership and technical excellence.
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• 10+ years of progressive IT leadership experience, including at least 5 years in enterprise Change and Deployment Management.
• Demonstrable ability to define and implement strategic programs at scale in a global, complex environment.
• Exceptional executive communication and influencing skills, with a track record of driving alignment across senior partners.
• Deep understanding of IT governance, compliance, and risk management frameworks.
• Experience leading large, distributed teams and encouraging a culture of innovation and accountability.

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.