CAN SBS Impl Payroll 171519 - Internal

RESPONSIBILITIES Adhere to the ADP Implementation Methodology to implement payroll solutions to new and existing ADP clients- Assume responsibility and accountability for their client projects Partner with Sales and Client Services to ensure a smooth transition from Sales to Implementation to Client Services Analyze client's payroll needs via the telephone or at client site to determine the necessary set-up Configure ADP Payroll accounts that follow the company guidelines Confirm Ledger set up as per Sales Order and in accordance with SOX Compliance Develop a project plan to ensure a successful implementation oCommunicate client responsibilities and keep them on track with their tasks to ensure that solution is delivered on time oFormally track issues and orchestrate resolution oPrepare client profile/file including all optional features as per sales orders oSupport client through validation and testing as well as support first input Facilitate and schedule calls/visits to accomplish analysis, input training, first pay input, output training, and troubleshooting Assist client with training Provide support to their assigned clients until turned over to CSR Conduct thorough testing of client set-up prior to live payroll run Update ESTART. Routinely provide an update in this tool to communicate progress of project
Shift:Service( 06:30 PM - 03:30 AM)
Skill:Voice Payroll
JobCode:Implementation
Grade/Level:G2L2
##LI-DNIPreferred Qualifications Experience, Skills, Academic: COMPETENCIES Education: Post-secondary education or related business experience Knowledge, Experience, and Skills: Required: 3-5 years' experience in client facing capacity Understanding of programming, mapping & conversion of data Functional knowledge of reporting and editing tools oGeneral knowledge of operating systems and networking infrastructures including general internet concepts Project Management knowledge Familiarity with accounting principles Strong Excel skills Preferred: Knowledge of Payroll Implementation experience Attributes: Effective communication skills: verbal, written, listening, probing, and negotiation skills Strong organization, time management and prioritizing skills Detail oriented and ability to follow-through Strong analytical skills Ability to organize, schedule and facilitate effective meetings Ability to meet with client contacts of all levels