MAS IND SVC Enterprise BTS HV 171752 - Internal

Role Summary: Experienced Billing Operations professional with expertise in billing administration, financial operations, carrier relationship management, invoice processing, and data analysis & reporting. Responsible for managing end-to-end billing processes, ensuring invoice accuracy, maintaining carrier relationships, and driving operational efficiency through strong Excel and analytical capabilities. Key Responsibilities Process monthly billing files and submit completed billing packages to the Billing Team within established timelines. Monitor invoice status, track outstanding items, and coordinate with stakeholders to ensure timely billing completion. Maintain and update invoice contact information to support accurate billing communications. Upload, organize, and maintain billing-related files and documentation in SharePoint. Perform consolidation of billing invoice data and carrier files, ensuring data accuracy and completeness. Submit billing files and reports to carriers in accordance with contractual and operational requirements. Create and manage Service Request (SR) tickets for tracking and issue resolution. Collaborate with Finance, Billing, and Carrier partners to address billing discrepancies and improve processes. Develop and maintain strong working relationships with carriers to ensure timely submissions, issue resolution, and compliance with billing requirements. Analyze billing data, identify trends, and provide insights to support financial decision-making and operational improvements. Participate in training sessions and continuously improve billing and carrier management processes. Own End to End responsibility for the billing processed Resolve the errors within timelines and support Carriers and Clients. Should be client facing, ready to interact with clients and carriers.
Shift:Technical( 06:30 PM - 03:30 AM)
Skill:Voice Payroll
JobCode:Implementation
Grade/Level:G2L2
##LI-DNICore Expertise Graduate/Post Graduate in Finance Advanced Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Data Validation, Reporting, Reconciliations) Must have WFN experience Data analytics certification preferred Expertise in dashboard creation Billing & Invoice Management Financial Operations and Reconciliation Carrier Relationship Management Data Consolidation, Analysis & Reporting Stakeholder Management Problem Solving and Attention to Detail