Project Advisor - Professional Services (Enhanced Time / Workforce Manager)

ADP is hiring a Project Advisor for the Enhanced Time / ADP Workforce Manager Project Services Team.

This role is a strong opportunity for an internal candidate who wants to grow within Professional Services while taking on complex, high-visibility project work.

The team supports a broad range of fee-based work across Enhanced Time and ADP Workforce Manager, with continued expansion tied to Enterprise Market demand and, over time, support for Workforce Suite. It is a role for someone who enjoys solving client problems, partnering across teams, and applying deep product knowledge in ways that directly influence delivery quality and client outcomes.

• Manage multiple client projects at the same time
• Scope work and create detailed statements of work, timelines, fees, and milestones
• Coordinate with internal teams, clients, and third-party vendors to support on-time delivery
• Track project hours accurately throughout the project lifecycle and complete project closeout activities

• Apply product and industry knowledge to optimize system configurations, reconfigurations, and upgrades
• Configure software solutions to meet client requirements and business needs
• Customize system features and functionality based on client requests
• Ensure compatibility and integration with existing systems and processes

• Merges / Migrations / Spins
  • Database Merges
  • NAS to MAS Migrations
  • Company Code Spins
  • Add Control Projects
• Module Revamps
  • Attendance
  • Leave
  • Scheduler
  • Accrual
  • Attestation
• Customization
  • Custom Time Off Request Templates
• Configurations & Changes
  • Labor Level Changes / Business Structure Changes
  • New Pay Configuration Setup
  • TLMi and Boomi Setup & Reconfiguration
  • Major Pay Configuration Changes
  • Pay Frequency Changes
  • Company Code Standardizations

• Build strong working relationships with clients through responsive, solution-oriented support
• Conduct needs assessments and gather project requirements
• Serve as a primary point of contact throughout the project lifecycle
• Provide regular updates and address risks or concerns early

• Perform detailed testing to confirm that solutions meet functional and performance expectations
• Identify and resolve issues throughout the project lifecycle
• Conduct post-project reviews and apply feedback to strengthen future delivery

• Partner closely with associates across Sales, Implementation, Service, and Professional Services
• Share input on process improvement and product enhancement opportunities
• Coach or support service and implementation partners when needed
• Serve as an escalation point on complex project work

• 5–8 years of ADP Client Services experience, or equivalent external experience, supporting Enhanced Time, Enterprise eTime, and ADP Workforce Manager products and related modules required. 
• 2–3 years of project management experience, with proven success managing multiple priorities and deadlines. 
• Exceptional relationship-building skills with both internal partners and external clients.
• Outstanding communication, problem-solving, and client-management skills.

A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:

• Experience noted above OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Preferred Qualifications
Preference will be given to candidates who have one or more of the following:

• College degree preferred.
• Advanced project management skills, including experience leading multiple concurrent projects.
• CAPM or PMP certification preferred.
• Experience with Workforce Suite.
• Fluency in Spanish preferred.
• Strong working knowledge of Microsoft Office Suite.
• Experience working with technical system configurations, integrations, or related support environments.
• Flexibility to support partners and clients across multiple time zones.

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