Emergency Department Patient Advocate - RN or LPN

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Work Schedule: 4 x 10 hour shifts, rotating weekends

• Develops and implements training plans to educate end users for assigned projects.
• Facilitates end-user training programs and ensures proper training material is provided prior to and during training.
• Provides medical literature research services to patients, families, and healthcare providers.
• Engages with employers to negotiate mutually beneficial solutions for both the employer and the patient.
• Communicates effectively on the telephone and in-person with patients and colleagues.
• Contacts patients and ensures they attend appointments and follow-ups.
• Demonstrates strong attention to detail, a commitment to accuracy and excellence, and excellent communication, interpersonal, and organizational skills. Designs and implements specialty-specific optimization programs.
• Prioritizes workload and meets deadlines. Interacts effectively with practitioners and their staff.
• Other duties as assigned.

• Able to communicate effectively in English, both verbally and in writing [Required].
• Knowledge of computer systems and applications [Required].
• Knowledge of medical terminology [Required].
• Proficiency in Word and Excel [Required].
• High school graduate [Required].

• High School Grad or Equiv [Required]

• 2+ years of clinical experience [Required]
• 2+ years of emr experience [Required]

• Licensed Practical Nurse (LPN) [Required] OR American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]
• Registered Nurse (RN) [Preferred]
• Credentialed Member, American Academy of Medical Administrators (CAAMA)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.