Financial Counselor Office Assistant

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

-------------------------------------

Responds to patient inquiries and provides accurate information. Performs patient check-in and check-out procedures. Schedules and confirms patient appointments. Answers phone calls and directs them appropriately. Collects co-pays and outstanding balances from patients. Handles claims on hold from the CLAIMS WORKLIST. Manages calls related to billing and insurance inquiries. Processes upfront applications for the extended pay program. Processes deposits for upfront collections and payments. Rekeys or rescans returned checks as needed. Other duties as assigned.

• Applicant must be able to perform the principal duties and functions of this position in an efficient manner while accurately reflecting the mission of this organization. [Required]
• Knowledge of medical terminology and billing requirements for 3rd party payors. [Required]

• High School Grad or Equiv [Required]

• 1+ year experience in front office coordination [Preferred]
• 1+ year healthcare billing or follow-up experience preferred. customer service experience [Preferred]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.