Full-Time Remote Insurance Representative

Did you know that insurance is one of the most sustainable industries around? People will always need protection for the things they value!

• At least six months working in a service or sales environment
• Ability to work in a fast-paced environment
• Ability to multitask and use effective time management
• Computer skills using multiple screens and applications at the same time
• Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
• Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
• Able to attend 100% of the paid training period.
• Available to work assigned shifts after full-time paid training, including weekends and some holidays, between 7:30am - 12:30am EST. 
• Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

• Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
• 25Mbps Download/10Mbps Upload
• Ping Rate – Less than 100 ms
• A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
• Ability to be on webcam during working hours

Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. You will interact with customers to understand their needs and offer the best solutions for them. Using strong relationship-building you will provide an exceptional customer experience for customers.

• →Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
• →Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
• →Read all disclosures verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
• →Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
• →Engage in a conversation with people from all walks of life; every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role.

• Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
• Full-time hours. 30 to 40-hour weekly schedule based on your base assignment and business needs.
• Job Stability. We’ve been in business since 1936.
• Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
• Sick Time. Sick time accrues based on hours worked, policy, and applicable law.
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!
• Annual Performance Reviews. We reward your good work with more money.

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.

What we do: https://afnicareers.com/get-to-know-us 

Where are we located: https://afnicareers.com/locations 

What’s new with us: https://afnicareers.com/news-events 

What it’s like being part of the Afni family: https://afnicareers.com/culture-perks