Part-Time Visitor Center Attendant (Amherst, VA)

• Welcome visitors and provide outstanding customer service.
• Offer information, maps, brochures, and recommendations regarding local attractions, dining, lodging, shopping, outdoor recreation, and community events.
• Answer telephone calls, emails, and visitor inquiries professionally and courteously.
• Maintain knowledge of local businesses, attractions, festivals, and regional tourism opportunities.
• Assist visitors with directions and travel planning.
• Restock brochures, maps, promotional materials, and visitor guides.
• Keep the visitor center clean, organized, and presentable at all times.
• Open and close the visitor center according to established procedures.
• Operate the point-of-sale system, if applicable, and accurately process retail sales, admissions, or donations.
• Maintain accurate visitor counts and compile daily visitor statistics.
• Assist with inventory of merchandise and promotional materials.
• Help promote county or community events through displays and visitor engagement.
• Monitor the facility for safety and report maintenance concerns.
• Perform general administrative tasks including filing, copying, and data entry.
• Assist with special events, festivals, or tourism initiatives as assigned.
• Represent the community in a positive, professional, and welcoming manner.

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Basic computer proficiency, including Microsoft Office and email.
• Ability to work independently with minimal supervision.
• Dependable, punctual, and professional.
• Ability to multitask in a fast-paced public environment.

• Experience in customer service, hospitality, tourism, retail, or public relations.
• Familiarity with the local community, attractions, parks, businesses, and history.
• Experience handling cash or operating a point-of-sale system.

• Ability to sit or stand for extended periods.
• Ability to lift and carry up to 25 pounds.
• Ability to stock shelves and arrange displays.
• Frequent walking, reaching, bending, and light lifting.

• Part-time, generally 16 hours per week.
• Saturday and Sunday operating hours. Some weekday afternoons as needed throughout the week.
• Flexible schedule may be required during festivals, tourism events, and peak travel seasons.

• Exceptional customer service and communication skills.
• Knowledge of local tourism resources and community assets.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality when appropriate.
• Ability to solve visitor concerns professionally and efficiently.
• Ability to work both independently and as part of a team.

• Providing a welcoming and positive experience for every visitor.
• Maintaining accurate visitor information and statistics.
• Keeping the facility organized, clean, and well-stocked.
• Demonstrating professionalism, reliability, and initiative.
• Effectively promoting the community as a desirable destination for tourism, recreation, and business

This is a non-management position
This is a part time position