Agicap
Agicap19mo ago
New
EUR 1000–1000/yr

Product Knowledge Manager DI Business Intership

ItalyItaly·MilanInternshipentry
OtherKnowledge Manager
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Quick Summary

Overview

About Agicap Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers,

Technical Tools
OtherKnowledge Manager
About Agicap

Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France.

Agicap allows Finance teams of Mid-Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid-market companies.

We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024.

These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world.

We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!

On a daily basis, you'll alternate between support, internal product knowledge and side-projects :

  • Handle incoming requests from internal teams (CS Care first, then Sales, Onboarding…) — qualify them, prioritize them, and know what can wait.
  • Investigate product bugs and limitations: reproduce, understand, document — then escalate cleanly to Support Engineers with a solid case (logs, context, hypotheses).
  • Partner with Product Managers and Tech on the right solutions, then measure their real impact on internal users.
  • Design training sessions — both onboarding and continuous learning. Each role (CSM, Sales, Onboarding) has its own product learning path.
  • Build and maintain the internal documentation on Notion — articles, videos, quizzes. Think of it as a real editorial product, with users and metrics.
  • Orchestrate internal communication around new features: you make a feature understandable and actionable for 100+ teammates.

    • Concrete examples: structuring an onboarding learning path for new CSMs, spotting a recurring pattern in CS Care tickets and proposing a durable fix, writing the documentation for a new payment feature ahead of release.

    How we work in the team :

  • 12 PKMs, international team covering all Agicap markets (FR, IT, ES, DE, UK…).
  • Daily sync within the sub-team to align on priorities and ongoing projects.
  • Monthly sync with Product Managers on upcoming features.
  • Manager: Matteo, based in Milan — the team operates in English day-to-day (Italian is a nice plus).
  • AI in our daily workflow: we actively integrate AI (Claude, internal agents) to speed up ticket resolution, structure documentation, and surface patterns across requests — it's a real continuous improvement project.
  • Springboard mindset: many internal doors open from this role, especially toward Product Management.

    •  

    We're targeting a junior / end-of-studies profile (0–2 years), with concrete signals rather than a perfect CV:

  • Background in engineering, Computer Science, or a Master's in economics/finance with a tech / banking specialization — what matters most is that APIs, JSON, and an IDE like VS Code don't scare you.
  • Initial experience (internship, school project, side project) in project management, product, tech support, or ticketing.
  • Comfortable with context switching: you can move from a bug investigation to a training session to a product meeting in the same morning.
  • Comfortable in a fast-paced and demanding environment: the rhythm is sustained, requests come in continuously.
  • Owner mindset: you see your topics through to the end, you don't drop an investigation halfway.
  • Key soft skills: resilience, humility, curiosity, pedagogy, rigor, ability to prioritize.
  • Languages :
  • Fluent English required (international team) 
  • Italian, French, or German: a real plus.
  • Daily tools: Notion (documentation), ticketing tools, Frequent use of VS Code to dig into raw data.
  • Technical formats you'll need to grasp:
  • REST APIs, JSON, basic application logs.
  • Endpoints and related tools (Swagger, Postman...)
  • Business domain: banking connectivity :
  • Open Banking, aggregators, PSD2, a rich and exciting field, which we'll teach you in-house.
  • Bank File Connectivity (Ebics, Swift
  • An internship in Milan at a fintech scale-up growing fast internationally (8 countries, 8,000+ customers).
  • A role at the heart of the product with rare cross-functional exposure for an intern: Tech, Product, CS, Sales, Marketing.
  • Real PM springboard: 5 PKMs have moved into Product Manager roles after an average of 2 years. It's our best internal product school.
  • High-level discussions on substantive topics: banking connectivity, product reliability, scaling.
  • Milan offices, meal vouchers, health insurance, and the ecosystem of a scale-up that invests in its talent.
  • Start date: September
  • Screening with me Théo (Senior Talent Acquisition ) — 30 min to discuss your background and motivation.
  • First interview with Romain (culture fit, Agicap vision, role understanding) — 45 min.
  • Second interview with  Matteo — live case study (prioritization + analysis, doc to read beforehand) — 1h.
    • AGICAP is committed to providing equal opportunities for everyone, and we foster an inclusive work environment that values diversity!

    Non vediamo l'ora di incontrarvi !

    Location & Eligibility

    Where is the job
    Milan, Italy
    Hybrid — some on-site time required
    Who can apply
    IT

    Listing Details

    Posted
    November 8, 2024
    First seen
    May 28, 2026
    Last seen
    June 6, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    43%
    Scored at
    May 28, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Agicap
    Agicap
    lever

    Put cash flow at the heart of your financial management.

    Employees
    750
    Founded
    2016
    Domain
    agicap.com
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    View 48 jobs
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    AgicapProduct Knowledge Manager DI Business IntershipEUR 1000–1000
    Apply Now