Technical Services Representative

Technical Services Representative
Visalia, CA

AgroFresh is a fast-moving, dynamic company dedicated to delivering integrated near- and post-harvest solutions for more freshness and quality, every step of the way from harvest to home. From next-gen digital monitoring and analytics and plant-based coatings to integrated fungicide solutions and SO2 generating sheets for more intelligent packaging, you can count on us for a full suite of near- and post-harvest solutions that help enhance quality and extend the shelf life of your fruits and vegetables.

When you work at AgroFresh, you work with the leading experts in near- and post-harvest technologies to proactively solve the most pressing challenges. Imagine a world where the produce supply chain has more time every step of the way. Where products get to consumers exactly as the grower intended. Where food loss is minimized, sustainability maximized, and business empowered. This is the world of Smarter Freshness.

As Technical Service Representative (Tech Service Rep) you will provide technical support to customers through monitoring, troubleshooting and correcting application of AgroFresh products to maintain fruit quality, meet Maximum Residue Level (MRL) restrictions and food safety requirements. Along with AgroFresh products, Tech Service Reps also monitor, identify and formulate solutions to fruit condition issues including decay and physiological problems.

Primary internal and external stakeholders

• →You will be a member of the Technical Sales and Service Team which is part of the Commercial Team
• →You will work closely with the Field Service and Equipment team, as well as the Account Managers
• →You will have direct contact with customers on a daily basis

• Minimum education - High School diploma, some college required to be able to meet requirements to obtain a PCA license
• Ability to obtain PCA and QAL licenses within 1 year of being hired
• Able & willing to commit to learning this specialized position
• Experience with tree fruit production, postharvest experience and /or field agriculture.
• Computer literate including Microsoft Word, Excel, Outlook and Teams
• Outstanding people skills, you will have significant interaction with customers
• Mechanical aptitude for light application equipment
• Clean driving record
• Excellent written and verbal communication skills (Spanish language skills a plus)

• Position will be based out of Visalia, CA office
• Vehicle will be provided