Assistant Manager, HRIT

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

• Able to manage Workday functional modules
• Support L2 day-to-day operations, addressing tickets, incidents and change requests related to Workday and other HR applications
• Ensure resolution time meeting SLA target.
• Self-discipline and good deliverables to promote accountability and trust at work.
• Perform system configuration and customization.
• Monitor system notification (errors) and take appropriate actions.
• Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base.
• Participate in regional project activities with HRIT focus.
• Successful system and process integration, efficient SLA driven end-user support and communications.
• Liaises with necessary AIA colleagues or business partners outside HRIT to ensure delivery of the functional work as required.
• Collaborate with stakeholders to gather requirements.
• Manage S1 issue escalation with relevant parties effectively.
• Ensure solutions are consistent with global standards and ensure global solutions architecture team is aligned

Build a career with us as we help our customers and the community live healthier, longer, better lives.

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