Senior Manager, Cloud Solution Architect (Observability)

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

Skills:
•    10+ years relevant experience in Cloud Architecture, Infrastructure, Operations, Observability, or Application Performance Management.
•    5+ years practical experience designing and governing enterprise observability platforms.
•    Strong hands-on experience with Dynatrace, including APM, infrastructure monitoring, Kubernetes monitoring, dashboards, management zones, service mapping, and Davis AI capabilities.
•    Experience integrating observability platforms with ServiceNow ITOM / Event Management / ITSM processes.
•    Strong experience with logging platforms such as Elastic Stack, OpenSearch, or equivalent enterprise log analytics solutions.
•    Experience with open-source monitoring and visualization platforms such as Prometheus, Grafana, and OpenTelemetry.
•    Hands-on experience with Azure native monitoring services including Azure Monitor, Log Analytics, Application Insights, Network Watcher, Azure Managed Prometheus, and Azure Managed Grafana.
•    Hands-on experience with Alibaba Cloud native monitoring services including CloudMonitor, Log Service (SLS), ActionTrail, ARMS, Managed Service for Prometheus, and related observability services.
•    Strong understanding of Kubernetes, containers, microservices, APIs, network monitoring, distributed tracing, cloud networking, IAM, and security principles.
•    Experience implementing AIOps, event correlation, anomaly detection, automated remediation, and self-healing operations.
•    Experience working in enterprise or regulated environments is highly desirable.
•    Relevant professional certifications such as Dynatrace Associate/Professional, Microsoft Azure Solutions Architect Expert, Alibaba Cloud Professional Architect, CKA, ITIL, SRE Foundation, or TOGAF will be an advantage.
•    Sound understanding of IT partner ecosystem and partner collaboration in a multinational corporation.
•    Experience in top-tier multinational corporation will be an advantage.
•    Strong problem-solving and analytical skills.
•    Excellent communication, stakeholder management, and collaboration skills.
•    Ability to translate complex operational telemetry into actionable service reliability insights.
•    Ability to operationalize disruptive technology services, including building implementation roadmaps for observability, AIOps, and self-healing automation.
 

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.