Aircall
Aircall1d ago
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Strategic Partner Account Manager DACH

Paris OfficePermanent Full Time Employeemid
OtherPartner Account Manager
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Quick Summary

Overview

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

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Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

We are seeking a driven and dynamic individual to join our DACH Partnerships team in the Paris office. You will play a pivotal role in our regional growth and development of one of our largest partner ecosystems.

As a Partner Account Manager, you will help us grow the pipeline and revenue through our Channel partners and Agencies (also defined as System Integrators, Solution Partners, Digital Consulting firms etc).   Your leadership & knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region.

  • Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with our strategic objectives and target markets.

  • Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity.

  • Educate partners on Aircall's products, services, value proposition, and sales processes.

  • Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations.
  • Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities.
  • Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans.

  • Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets.

  • Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral.

  • Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners.

  • Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution.

  • Accurately forecast partner sales and contribute to overall company revenue projections.

  • Provide regular reports on partner performance, activities, and market insights to management.

  • Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives.

  • Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements.

  • Stay informed about industry trends, competitive landscape, and best practices in channel management

  • Confident Communicator. Languages: Native German language, English fluent. 
  • You have at least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment. 

  • You have a strong understanding of SaaS business models and an interest in technology

  • Analytical and strategic thinking abilities, KPI driven approach.

  • Excellent communication, negotiation, and interpersonal skills.

  • Bachelor’s degree in Business, Sales, Marketing, or a related field.

  • Location & Eligibility

    Where is the job
    Paris Office
    Hybrid — some on-site time required
    Who can apply
    Open to applicants worldwide

    Listing Details

    Posted
    May 11, 2026
    First seen
    May 11, 2026
    Last seen
    May 13, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    70%
    Scored at
    May 11, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Aircall
    Aircall
    lever

    We believe in the power of conversation. We want to empower Sales & Supports teams to truly connect with customers, bring meaning to a conversation, and create long-lasting business impact.

    Employees
    750
    Founded
    2014
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    AircallStrategic Partner Account Manager DACH