Analyst, Payroll (Mandarin Speaker)

As the Analyst under the Payroll team , you are responsible for:

• Service Excellence & SLA Management: Manage the end-to-end lifecycle of payroll processing requests, ensuring precise, timely execution in alignment with Service Level Agreements (SLAs) and pay cycle deadlines.

• Payroll Accuracy & Quality Assurance: Execute high-accuracy payroll data updates and perform rigorous audits of payroll registers and variance reports to maintain the integrity of payroll outputs.

• Reporting & Payroll Analytics: Deliver scheduled and ad-hoc payroll reports, providing stakeholders with accurate data for labor cost analysis and financial reporting.

• Tax & Statutory Compliance: Ensure 100% compliance with local payroll tax filing, social security contributions, and pension reporting through secure data handling and administration.

• Continuous Improvement Mindset: Proactively identify process enhancements to streamline payroll cycles, reduce manual adjustments, and improve cost efficiency.

• Knowledge Management: Maintain and enhance payroll operational documentation, including SOPs, country-specific tax rules, and FAQs, ensuring they reflect current best practices.

• Stakeholder Collaboration & Team Support: Partner effectively with local finance and HR teams to understand regional payroll requirements and ensure seamless General Ledger (GL) integration.

• Issue Resolution & Escalation: Promptly identify and resolve payroll discrepancies or calculation errors, following through to root cause analysis to ensure long-term process stability.

Execute end-to-end payroll data migration, validation, and system setup activities during Global Business Services (GBS) expansions. This role ensures the accurate, compliant, and timely transition of payroll services for new country scopes or entities into the centralized GBS Payroll system.

Key Responsibilities include:

• Payroll Data Onboarding & Fit-Gap Analysis: Review and map legacy payroll elements (earnings, deductions, taxes) against GBS payroll templates to identify local requirements and statutory specificities.

• Payroll Data Cleansing & Validation: Execute profiling and cleansing of payroll master data and YTD balances in partnership with local finance/HR stakeholders to ensure data readiness.

• Parallel Run Support & Validation: Support the execution of parallel payroll runs, performing detailed variance analysis between legacy and new systems to ensure calculation accuracy.

• System Testing & UAT Execution: Run payroll-specific test scripts to verify calculations for net pay, taxes, social security, and integrations with GL/Accounting systems.

• Statutory Compliance & Tax Review: Audit incoming payroll workflows to ensure adherence to local tax laws, labor regulations, and social security reporting standards.

• Knowledge Transfer & Documentation: Support the creation and review of payroll-specific Standard Operating Procedures (SOPs) and Job Aids for the new entities.

• Transition Hypercare & Stabilization: Provide dedicated troubleshooting and defect resolution during the initial payroll cycles post-go-live to ensure process stability and timely payment to employees.

The successful candidate should have:

• 1-2 years of payroll operations experience. Experience in a shared services environment or large organisation is a plus.

• Experience is liaising with outsourced payroll providers and country authorities.

• Experience in processing payroll and end-to-end payroll activities.

• Experience with APAC countries payroll and labour regulations.

• Strong communication skills in Mandarin and English, both written and spoken are essential. Additional languages a plus

• Knowledge in payroll systems to perform the relevant payroll activities.

• Knowledge and skill in the use of Microsoft Office / Google suite of software

• particularly Excel / Sheets.

• High level of discretion and confidentiality with the handling of the payroll data

• and results.

• Knowledge of data privacy act and other payroll related regulations.

• Bachelor Degree in Human Resource Management/Shared Services Operations/Business Management or relevant.

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.