Cargo Agent

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

Working in Cargo you are responsible for loading and moving cargo while ensuring that manifests and load-planning documents are ready. This is a dynamic role working inside our office helping customers and working outside around our aircrafts! 

Key Duties and Responsibilities:

• Ensure cargo is packaged and stored appropriately
• Accept cargo and process accurate payments
• Provide excellent customer service in person or on the phone at all times
• Calculate available aircraft load and prioritize freight
• Verify received freight piece counts and notify receivers of freight shipments

Must haves:

• Excellent English communication skills
• Customer service experience 
• Valid Drivers License 
• Must be physically fit (able to bend, kneel, crawl, stoop, climb and lift 70 pounds repetitively)
• Flexibility to work early mornings, evenings, split shifts, weekends, holidays
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Previous warehouse experience 
• Experience processing payments 
• Forklift certification 
• Valid First Aid
• Fluent in French

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call