Product & Customer Marketing Manager

Our customers have the best stories in accounting, and we need someone to tell them. We're looking for a Product and Customer Marketing Manager who owns our story end to end: how we launch, how we sell, and how our customers talk about us; from launch messaging to the customer proof that wins deals. Aiwyn is the platform accounting firms run on for payments, practice management, client experience, and tax, and we work with the majority of the Top 500 firms in the country. You'll turn what our customers and product teams know into messaging, launches, and proof that helps sales win and helps firms get more from Aiwyn.

You'll partner daily with the growth marketing manager, sales, and product: you find the story and sharpen the message, and they take it to market at scale.

You'll own product launches, messaging, enablement, and customer marketing across our four products. A week in the life might include:

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  Tiering an upcoming release and writing the launch brief that Product, Sales, CS, and Marketing all work from

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  Interviewing a firm's leadership team about what changed after going live, and pulling out the proof points for a case study

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  Building a message map for a new feature and testing it with the sales team

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  Running an enablement session on a launch, then updating the pitch deck and one-pagers

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  Refreshing competitive battlecards after a deal review

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  Managing our customer reference program so sales always has the right firm to call

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  Drafting a launch press release or an award submission

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  Ghostwriting a LinkedIn post or byline for one of our executives

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  Bringing what you hear from customers back to Product so it shows up on the roadmap

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  Writing the internal launch announcement so every team knows what shipped and why it matters
  

• The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience.

Other benefits include:

Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: https://www.aiwyn.ai/ccpa