Business Operations Associate

As a Business Operations Associate at Alaan, you'll work at the intersection of strategy and execution — turning ambiguous business problems into clear plans and driving cross-functional initiatives that keep the company running at its best. You'll partner closely with the GTM team & leadership to build the reporting frameworks, operating rhythms, and revenue intelligence that power smart, fast decisions across the business.

• →Support the design and execution of Alaan's operating model — including planning cycles, goals tracking, business reviews, and cross-functional governance
• →Drive strategic projects (e.g. new tool implementation, new initiatives, process improvement) that span multiple teams, coordinating across Departments
• →Translate ambiguity into structure: take an open-ended business problem, break it down, and come back with a clear recommendation and a plan to execute it
• →Build and maintain internal reporting frameworks that give leadership visibility into business performance
• →Drive Revenue Intelligence initiatives connecting customer and GTM data to support broader business decisions
• →Manage and improve internal operating rhythms — meeting cadences, documentation standards, escalation paths, and decision-making forums
• →Identify opportunities to embed AI tools and workflows across teams to automate routine work, streamline data gathering, and improve how the business operates

• 1–3 years of experience in business operations, management consulting, or a high-growth startup environment
• Strong analytical skills: comfortable working with data, and translating numbers into actionable recommendations; Working knowledge of SQL is a must
• Demonstrated experience using AI tools to automate routine workflows, streamline data gathering and enrichment, or improve internal processes — not just familiarity, but evidence of having actually built or deployed something
• Proven stakeholder management within GTM functions — sales, customer success, and marketing.
• High business acumen: understands how business decisions connect to revenue, cost, and growth outcomes
• Excellent written and verbal communication; able to produce crisp executive-ready outputs independently
• Proven ability to manage multiple workstreams in a fast-moving environment with limited oversight
• Prior exposure to fintech, B2B SaaS, or financial services is a plus

• Contribute to building the Middle East’s most beloved fintech brand from the ground up
• Benefit from a role with significant ownership and accountability
• Thrive in a flexible hybrid culture with ample work-life balance
• Participate in exciting offsite events
• Competitive salary and equity
• Enjoy additional perks like travel allowances, gym memberships, and more