Marketing Operations

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

The Outbound crew builds and operates Alan's shared messaging platform (email, push, product notifications) across product and marketing teams. Its mission: provide paved roads so teams can ship messages safely, consistently, and at scale.

As Alan grew across France, Belgium, Spain, and Canada, the volume and complexity of outbound communications increased without a dedicated team. The Outbound platform exists — but it needs to be operated, not just built.

Messaging is one of Alan's primary touchpoints with members, admins, and prospects — and one of our highest-leverage surfaces for engagement, retention, and trust. Today, the Outbound platform underdelivers on its potential: nobody operates it strategically.

You'll be the operator of Alan's messaging stack — the person who turns messaging into a service the whole product and marketing org can rely on. You'll think in campaign terms, treat governance as a sustained practice, and progressively remove engineering tickets from the path of shipping a message.

Concretely, you'll own:

• A trusted messaging stack where Customer.io and back-end emails operate as one clean, governed system

• A self-serve platform where any Alaner can ship a message without queuing behind an engineer

• A clear lifecycle where every recipient has a documented path and new attributes flow through a governance loop

• Reduced communication pressure so we know how often we're reaching members and can step in before they're overwhelmed

• A real bridge between Marketing and Acquisition teams and the Outbound platform

For this opportunity, we are aiming to hire within the C1-D level range.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.