Customer Service Trainee with ITALIAN - Early Careers Program

• →Learn and develop career within Global Customer Operations in a dynamic international environment.
• →Support daily operational activities including Order Management, Invoice Management and Customer Service processes.
• →Process and monitor customer orders while ensuring accuracy and compliance with established procedures.
• →Manage and prioritize requests received through shared mailboxes and support timely resolution of customer inquiries.
• →Collaborate with experienced colleagues and subject matter experts who will support your learning journey and professional growth.
• →Gain hands-on experience with industry-leading systems such as SAP and Salesforce.
• →Participate in process improvement initiatives and contribute to operational excellence projects.
• →Develop expertise in a Shared Services environment and build a strong foundation for a future career in Customer Operations, Supply Chain, or Business Services.

• A fully available student or a recent graduate interested in Customer Operations field.
• Strong willingness to learn and develop in an international business environment.
• Self-starter with the ability to work independently and take initiative.
• Solution-oriented mindset with a proactive approach to problem-solving.
• Strong customer focus and commitment to delivering a positive customer experience.
• Good organizational skills and attention to detail.
• Proactive attitude and eagerness to take ownership of assigned tasks
• Basic knowledge of Microsoft Office applications
• Good command of English (written and spoken) and ITALIAN
• Interest in working with business systems such as SAP and Salesforce.

• Civil contract;
• Hybrid model of work (3/2/weekly);
• Full-time availability required;
• Start – NOVEMBER;
• Opportunity to join growing, early-stage organization built within a mature, stable global company;
• Friendly working environment and a diverse and highly motivated team ;
• Practical experience in Order-to-Invoice (OTI) processes.
• Training and mentoring from experienced Customer Operations professionals.
• Opportunity to work with global stakeholders.
• Truly international environment and daily interactions with colleagues and stakeholders from all over the world;
• Modern office with a lot of facilities inside located at NewCity building, 15 Marynarska Street, Warsaw.

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