Surveillance Auditor

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.

The Surveillance Auditor is responsible for verifying that manufacturing operations are performed in accordance with approved procedures, work instructions, and quality standards. This role focuses on real-time observation and auditing of production and warehouse floor activities to identify gaps between documented processes and actual practices, ensuring compliance, consistency, and continuous improvement at our Manufacturing Facility in Houston, TX. Specifics include:

 Practice vs. Procedure Auditing

• Conduct scheduled and ad-hoc surveillance audits within manufacturing and production areas

• Observe operations to ensure alignment with:

  • Standard Operating Procedures (SOPs)

  • Work Instructions (WIs)

  • Quality Management System (QMS) requirements

• Identify deviations between documented procedures and actual execution

• Document findings clearly, with objective evidence

• Ensure adherence to applicable Alcon standards

• Verify proper use of tools, materials, and documentation

• Confirm correct execution of critical process steps

• Prepare detailed audit reports outlining:

  • Observations

  • Nonconformances (minor/major)

  • Opportunities for improvement

• Track and trend audit results to identify systemic issues

• Maintain audit records in accordance with internal requirements

• Provide feedback to operators and supervisors on audit findings

• Support reinforcement of procedural compliance and quality culture

• Assist in identifying training needs based on observed deficiencies

• High School Diploma or equivalent

•  The ability to fluently read, write, understand and communicate in English

• Strong observational and analytical skills

• Ability to objectively assess compliance vs. practice

• Excellent attention to detail

• Effective communication and documentation skills

• Ability to challenge practices constructively and professionally

• Root cause analysis and problem-solving ability

• Collaborate with teammates to share standard processes and learnings as work evolves!

• Join Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.

• Grow your career in a highly collaborative and diverse environment.

• Alcon provides robust benefits package including health, life, retirement, flexible time off for salaried associates, paid time off for hourly associates and much more!

See your impact at alcon.com/careers

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Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.