3mo ago

Senior Executive ,TCS - NMIPL

Chennai - Nmiplmid
OtherAssistant Manager
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Quick Summary

Requirements Summary

Diploma / BE - Mechanical, Automobile, or equivalent with 4-5 years of experience Min 3+ years of experience in Warranty Operations with good understanding on dealer warranty process.

Technical Tools
OtherAssistant Manager
  • Second level overseas Market support (line tickets) and Warranty Support Platform Mailbox response within targeted time.
  • Dealer Query & claim analysis, validation, and Processing (Warranty, RSA, LRSA, EV Battery claims) .
  • Query & claim validation:  approved / returned / rejected within shortest time.
  • Claims on Paint & Corrosion queries assessed within targeted time.
  • High-cost warranty claim items to be analysed and escalated monthly with proposed countermeasure (e.g. pre-authorisation rule, bulletin etc)
  • Regular reports to be issued before agreed deadline
  • Warranty claims allocation to responsible manufacturer/supplier
  • New Model Operation Codes Validation & Setup in system.
  • Reporting to local and regional level.

    • Requirements

    ~1 min read
  • Diploma / BE - Mechanical, Automobile, or equivalent with 4-5 years of experience
  • Min 3+ years of experience in Warranty Operations with good understanding on dealer warranty process.
  • Sound experience on data analytics, solution generation and prepare management presentation.
  • Must have advanced level skill on Microsoft office - Excel (including Pivot Tables and Macros)
  • Customer-oriented
  • Strong analysis skills
  • Detail and action-oriented
  • Self- management
  • Good logical thinking.
  • Good Communication skill with overseas dealers.
  • Able to work under pressure and a sense of urgency

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    • Chennai India

    Location & Eligibility

    Where is the job
    Chennai - Nmipl
    On-site at the office
    Who can apply
    Same as job location

    Listing Details

    Posted
    June 30, 2026
    First seen
    July 6, 2026
    Last seen
    August 11, 2026

    Posting Health

    Days active
    89
    Repost count
    0
    Trust Level
    17%
    Scored at
    October 4, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Senior Executive ,TCS - NMIPL
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