🚀Senior Microsoft Dynamics 365 Solution Architect (Sales & CRM) Enterprise CRM Transformation | Pre-Sales | Solution Consulting | Project Leadership

📍 Location: Medellín, Colombia (Hybrid – 3 days remote / 2 days on-site)
💼 Employment Type: Full-Time | Contractor Agreement
🌎 Hiring Company: Allied Global
🕒 Schedule: Monday – Friday | 8:00 AM – 5:00 PM Eastern Time
🗣️ Language Requirements: Professional English (B2+/C1) and Fluent Spanish

Allied Global is seeking an experienced Senior Microsoft Dynamics 365 Solution Architect to join a growing Microsoft Business Applications practice supporting enterprise clients.

This is a strategic consulting and delivery leadership role where you'll help organizations transform their costumer engagement and sales operations through Microsoft Dynamics 365 Sales. You'll work closely with executive stakeholders, lead enterprise CRM implementations, and guide customers throughout their digital transformation journey.

This is a hybrid opportunity based in Medellín, Colombia, requiring two days per week onsite while collaborating with global teams supporting international clients.

If you're passionate about Microsoft technologies, enterprise consulting, and delivering high-impact CRM solutions, we'd love to hear from you.

• Lead business discovery and requirements gathering sessions.
• Analyze sales and customer engagement processes to identify improvement opportunities.
• Design Microsoft Dynamics 365 Sales solutions aligned with business objectives.
• Define implementation roadmaps and solution strategies for enterprise customers.

• Lead end-to-end Dynamics 365 Sales implementation projects.
• Coordinate cross-functional teams including consultants, architects, developers, and client stakeholders.
• Manage project scope, timelines, risks, budgets, and customer expectations.
• Ensure successful project delivery and customer satisfaction.

• Oversee CRM configuration, integrations, testing, deployment, and user adoption.
• Support integrations with Microsoft 365, Teams, Power BI, ERP platforms, and Power Platform.
• Establish governance and best practices for CRM environments.
• Act as the primary escalation point for complex delivery challenges.

• Build trusted relationships with executive stakeholders.
• Present strategic recommendations and solution proposals.
• Drive CRM modernization and digital transformation initiatives.
• Collaborate with global teams across multiple regions and time zones.

• Bachelor's degree in Software Engineering, Computer Science, Information Systems, or a related field.
• 8+ years of experience in CRM consulting, enterprise applications, or digital transformation projects.
• 5+ years of hands-on experience implementing Microsoft Dynamics 365 Sales.
• Proven experience leading enterprise CRM implementation projects.
• Strong background in business process analysis, requirements gathering, and stakeholder management.
• Experience working for consulting firms, system integrators, or enterprise software companies is highly preferred.
• Professional English (B2+/C1) and fluent Spanish.
• Availability to travel to Mexico when business needs require it.

Experience with any of the following is highly valued:

• Microsoft Power Platform (Power Apps & Power Automate)
• Microsoft Azure
• Microsoft Copilot for Dynamics 365
• Microsoft 365 integrations
• Microsoft Teams
• Power BI
• ERP integrations
• Microsoft Dynamics 365 Certifications
• Power Platform Certifications
• PMP, Agile, or Scrum Certifications
• Experience leading global CRM transformation programs
• Manufacturing, Distribution, Logistics, or Professional Services industries

• Microsoft Dynamics 365 Sales / Customer Engagement (CE)
• CRM Consulting
• Enterprise CRM Implementations
• Requirements Gathering
• Business Process Analysis
• Project Leadership
• Stakeholder Management
• Microsoft Power Platform
• Power Apps
• Power Automate
• Microsoft 365
• Microsoft Teams
• Power BI
• ERP Integrations

• Microsoft Azure
• Copilot for Dynamics 365
• Agile / Scrum
• Digital Transformation
• Enterprise Solution Architecture

The ideal candidate is:

• A strategic consultant with strong business acumen.
• Experienced leading enterprise CRM transformation projects.
• Comfortable presenting solutions to executive and C-level stakeholders.
• An excellent communicator with strong leadership skills.
• Customer-focused and passionate about delivering business value.
• Able to manage multiple priorities in a fast-paced consulting environment.
• Collaborative, proactive, and solution-oriented.