12d ago

Insurance Operations and Servicing Associate III

Usa - AzRemotemid

OtherAssociate

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Quick Summary

Overview

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home,

Technical Tools

OtherAssociate

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Insurance Operations and Servicing Associate III is responsible for executing processing across multiple workflows and resolving routine exceptions. This individual guides peers on procedures and completes high-volume data entry while meeting quality standards.

Responsibilities

~1 min read

→Coordinates with carriers, agencies, and lenders to close information gaps on standard cases.

→Contributes to job aids by identifying unclear steps and proposing clarifications to leads.

→Prioritizes workload to meet productivity and audits requirements across assigned workflows.

→Performs targeted quality reviews of peer work and provides actionable feedback to improve accuracy.

→Researches and resolves routine exceptions and documents actions taken and outcomes in the system of record.

→Shares best practices and provides day-to-day guidance to newer employees on procedures and quality checks.

→Processes multi-step documentation queues and compares extracted data to source documents and resolves discrepancies.

→This job does not have supervisory duties.

High School Diploma or GED (Preferred)

0-2 years experience (Preferred)

Data Entry, Detail-Oriented, Documentations, Peer Mentoring, Personal Initiative

What We Offer

~2 min read

Compensation offered for this role is 18.61 - 27.77 per hour and is based on experience and qualifications.

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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