General Manager

Job Title: General Manager
Location: Sterling, VA
Reports To: COO / CEO
Type: Full-Time

At AllTech Services, Inc., we don’t hire managers—we hire leaders who take full ownership.

We’re looking for someone with an owner’s mindset. That means you don’t wait to be told what to fix, you don’t pass problems off, and you don’t blame the system. You see it, you own it, you solve it.

This role is responsible for driving the performance of our HVAC and Plumbing operations with intensity, accountability, and purpose.

This is a hands-on leadership role. You are accountable for results, team performance, and raising the standard every day. You lead from the front, build people, fix what’s broken, and make what’s working even better.

We operate on CARE: Curiosity, Ambition, Responsibility, and Empathy. Ownership sits at the center of all of it.

• Own the day-to-day performance of HVAC and Plumbing installation, service, and maintenance operations

• Drive jobs to be completed on time, on budget, and done right the first time—no excuses

• Control scheduling, staffing, and resource allocation to maximize efficiency and production

• Build, improve, and enforce processes that raise performance and customer satisfaction

• Lead, coach, and develop technicians, project managers, and support staff

• Hold the team accountable to standards, performance, and professionalism every day

• Recruit, onboard, and train team members who meet AllTech’s expectations

• Address performance issues directly, quickly, and effectively

• Own customer relationships and step in when issues escalate—solve problems, don’t pass them off

• Manage vendor relationships, negotiate pricing, and ensure materials and equipment are delivered right and on time

• Take full ownership of operational budgets, cost control, and profitability

• Track performance metrics and make decisions based on data—not guesswork

• Identify inefficiencies, eliminate waste, and continuously improve how we operate

• Enforce safety standards and ensure full compliance with OSHA and industry regulations

• Lead safety initiatives and make it clear: safety is non-negotiable

• Implement and leverage technology to improve visibility, efficiency, and results

• Stay ahead of industry trends and bring better ways of operating to the team

• 5+ years of operations leadership experience (HVAC, Plumbing, or trades required)

• A proven track record of driving results and holding teams accountable

• Strong leadership presence—you can lead tough conversations and earn respect

• Ability to build teams, develop people, and improve performance consistently

• Financial discipline with experience managing budgets, costs, and profitability

• Comfort with technology, reporting tools, and field service management systems

• Clear, direct communication skills with team members, customers, and leadership

• A problem-solving mindset—you don’t wait, you act

• Ability to operate in a fast-paced, high-expectation environment

• A personal standard of excellence—you don’t accept average

• This is not a sit-back-and-manage role—you are expected to be engaged, visible, and driving results daily

• You will be given autonomy, but also held accountable for performance

• The standard is high, and the expectation is consistent execution

• If you’re looking for comfort, this isn’t the role—if you’re looking to lead and win, it is