Shared Services Quality Analyst

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day.

The Shared Services Quality Analyst is responsible for quality assurance and driving process excellence. This role is responsible for developing, executing, and maintaining comprehensive test plans and test cases to validate system configuration. This role combines the skills of a quality systems analyst with those of a configuration analyst to ensure that the transactional system is compliant with quality standards but also properly configured, maintained, and optimized. This role may participate in completing project-based deliverables that include, but are not limited to, process mapping, gathering business requirements, designing/generating reports, developing/executing test plans, and configuration and setup of the transactional system. 

Minimum Requirements

• A high school diploma or equivalent is required

• Minimum of 5 years of experience in configuring claims adjudication systems with emphasis on benefits and fee schedules as an individual contributor in a managed care environment (IPA, MSO, or Health plan) is required

• Experience in configuring and using the EZCAP claims system is required

• Solid experience of quality assurance methodologies, tools, and procedures is required

• Experience in the practical application of the Software Development Life Cycle (SDLC) concepts is preferred

• Experience in developing and implementing the EZCAP platform, providing subject matter expertise on the system configuration and usability components, is preferred

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.