Chief of Staff

At Alternative Payments, we are transforming the way service-based companies handle payments. Our innovative platform automates the entire accounts receivable process, helping businesses save time, reduce costs, and scale with confidence.

We are building a global team that values innovation, impact, and collaboration. As part of a scaling FinTech company, every person on our team has the opportunity to shape our future, influence our products, and make a real difference for our customers.

Alternative Payments is looking for an outcome oriented Chief of Staff to join our rapidly growing team. The ideal candidate is a highly analytical problem solver, with critical thinking skills who can quickly understand the core drivers of the business. You will operate at the forefront of AI capabilities and tooling to develop and improve systems across core business functions. This role is part analyst, part strategist, part project manager, and part builder.

Reporting to the Chief Operating Officer you will work on complex business problems, analyzing and generating insights from data across multiple workstreams. You will plan, lead and execute operational and strategic planning initiatives that have a direct and quantifiable impact on the business

This is a hybrid role requiring candidates to be in our New York office 4x per week.

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  Work cross-functionally to execute on high-impact projects and implement new processes to scale operations.

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  Serve as a strategic partner, identifying issues, building models and analyzing data to make recommendations to improve financial and operational decision-making across the organization.

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  Leverage AI and automation to accelerate execution, including by not limited to Claude Code, Cursor, custom-built MCPs, etc.

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  Prepare regular reports and dashboards to communicate insights and recommendations to stakeholders.

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  Support the leadership team in executing all operational and strategic initiatives.

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  Monitor, manage and report on payment activity to create operating efficiency, optimize costs and mitigate risks

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  Support the sales + customer success teams with complex challenges

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  Identify inefficiencies across the organization and improve processes and / or create automations to eliminate the inefficiencies

• Experience working at a high growth start up in the fintech space

• At least 2 years experience working in investment banking

• Experience leveraging Claude Code or similar AI applications

• Computer science coursework / training at some point in career

We’re looking for candidates who are ready to step in and make an impact from day one. We know that sometimes people hold back unless they meet every requirement, but if you’re excited about the role, bring relevant experience, and are ready to contribute, we want to hear from you!

All resumes are reviewed by our small but mighty talent team. While we may use AI tools to help prioritize applications, real people are behind every resume review and hiring decision. We’re also committed to an inclusive and accessible process. If you require reasonable accommodation during the hiring process, please let us know upon being selected to interview.