Quote Request Coordinator

AMBICO is a family-owned business with a proud legacy of excellence dating back to 1955. As a world-class manufacturer of high-performance and decorative doors, frames, and windows, our mission is to deliver innovative solutions that meet the evolving needs of our clients while maintaining a commitment to quality, precision, and design. Together, we are shaping the future of door hardware manufacturing with innovation, integrity, and craftsmanship.

At AMBICO, we've built our reputation on quality, innovation, and exceptional customer service. We're looking for a highly organized and proactive Quote Request Coordinator (QRC) to serve as the central point of contact for incoming quote requests and support the success of our Estimating team.

In this role, you'll help streamline workflows, manage quote intake, balance priorities, and ensure requests are complete and ready for estimating. You'll play a key role in delivering a smooth customer experience while supporting operational efficiency across multiple departments.

Post‑secondary education in business, administration, sales, or a related field, or equivalent practical experience.

AND

Minimum of 2 years’ experience in an administrative, coordination, inside sales, or technical support role within a fast‑paced environment.

• Knowledge of sales processes and administration.
• Experience in office administration, including data entry, reception and administrative duties.
• Knowledge of estimating and project coordination is an asset.
• Experience drafting and following procedures to ensure a smooth workflow.
• Experience providing high quality customer service within a fast-paced environment.
• Experience conducting preliminary research on projects and customers to share knowledge.
• Experience completing basic estimates is an asset.
• Experience reviewing and assessing requests from customers in a high-volume environment.

• Hands-on experience with MS 365 (Excel, Outlook), Adobe Acrobat required; experience with Monday.com, ACCPAC or content management systems is an asset. Intermediate proficiency in Excel.

• Requires extensive computer use and may involve prolonged periods of sitting.
• Requires sustained mental effort to analyze information and produce written materials.
• Significant relationship management with internal and external stakeholders.
• This position is normally in office.

AMBICO is committed to diversity and equity in our workplace. We welcome applications from individuals of all backgrounds, including but not limited to Women, Aboriginal persons, Persons with disabilities, Ethnic minorities, Persons of minority sexual orientation or gender identity, Visible minorities, and others who may contribute to the diversification of our workforce and share our values.

We provide accommodation to ensure a fair and inclusive recruitment process for all candidates. If you are invited to continue the selection process, please notify us at hr@ambico.com if you require any adaptive measures to support your participation.