Chief of Staff, Office of the President

Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.

Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.

Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.

Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started.

The Office of the President (OOTP) is a small, high-trust team that operates across Ambience's most consequential strategic frontiers – partnerships, ecosystem navigation, adjacent markets, and thought leadership. This office is not a functional team and not an additional management layer. It is a problem-solving nucleus built to help the President see the future more clearly, architect the best possible version of Ambience, and move the company decisively toward it. The Chief of Staff is the core operating partner within that office. The team also drives select internal initiatives, including building AI-native operating systems for knowledge management and organizational learning.

The healthcare AI landscape is evolving rapidly, and the decisions being made now will shape the industry for years to come. Good decision-making requires timely, accurate information – which requires building the right learning networks and ecosystems. That is the OOTP's mandate.

You will be the quarterback of the Office of the President, reporting directly to Mike Ng, President and Co-Founder of Ambience. You will manage approximately four other OOTP members and partner with the recruiting team to hire and onboard them.

This is a high-proximity, high-trust role. You will be in meetings with Mike ~20 hours per week – shadowing, learning, absorbing context, and quickly becoming an extension of how he thinks and operates. Over time, you will be his proxy in internal and external meetings he cannot attend, his sounding board on the company's most consequential decisions, and the person who ensures nothing falls through the cracks across the OOTP's portfolio.

Mike operates in deep alignment with the philosophy outlined in The Great CEO Within by Matt Mochary – a playbook for founder-operators that emphasizes radical prioritization, impeccable agreements, and building leaders who own outcomes rather than just tasks.

Working at Ambience means opting into a high-ownership, high-trust environment built for people who want to grow fast, operate decisively and focus on work that matters. This could be the right place for you if you want to

• →

  Work on mission-critical AI technology that directly improves clinicians’ day-to-day lives and health system financial health across some of the most complex, high-stakes workflows in the world.

• →

  Join a “dream team” culture where we hire exceptional people, expect exceptional outcomes and invest deeply in feedback and continuous growth. We operate as a championship team, and that means being ok with hard, uncomfortable, ambiguous problems that lead to real greatness.

• →

  Operate with real ownership and accountability in an environment where there are no bystanders: If something is broken, we fix it! You will have meaningful autonomy and be expected to drive work to completion.

To help you do your best work, we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond. Some of our key benefits include

• →

  Comprehensive medical, dental, and vision coverage for you and your dependents

• →

  401(k) with a company match of up to 3% of base salary

• →

  A remote-friendly culture (with a San Francisco HQ) and full equipment provisioning to ensure you can work effectively from wherever you’re based.

• →

  Parental leave to support your family needs

• →

  Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered

• →

  Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1 designed to support real rest and long-term sustainability.

Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status. We encourage applicants from all backgrounds to apply.

Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealthcare.com. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.

Ambience Healthcare has become aware of scams targeting jobseekers with fake jobs and even interviewing people. Our emails will always come from @ambiencehealthcare.com. We would never our ask candidates to download apps or make any form of payment(s). If you are contacted through WhatsApp, Telegram, similar but fake email domains, or asked to make a payment, these contacts are not legitimate. Report the issue immediately to LinkedIn and the FBI.