Customer Service Specialist I

Description

AAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter® and the AAF International® brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries and over 6000 employees globally. Our products are the industry benchmarks for quality and performance. Our applications include commercial, industrial and residential solutions from the filters used in your home to the most critical cleanroom and power generation applications.

• Communication skills
• Ability to calculate figures and amounts such as discounts, commission, and percentages.
• Ability to apply basic algebra and geometry.
• Problem analysis and solving
• Organizational and planning skills
• Attention to detail
• Creativity
• Team player
• Stress tolerance

•  The profile needs to be a commercial extravert person willing to build relationships with both external and internal customers;
• Ability to contact customers in a proactive way;
• Health, safety and environmentally conscious;
• English communication skills including face to face, telephone and written;
• A first level of immediate customer responses;
• Flexible approach to working, willingness to accept changing priorities;
• To seek support from Manager when needed;
• Telephone contact and communications skills are an asset for this job.