New Business Policy Representative - Life Insurance

United StatesNormalmid

OtherBusiness

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Quick Summary

Key Responsibilities

Processing new Life Insurance policies from application to issue. Fields customer inquiries and provides empathy and patience with all customers.

Requirements Summary

This is a hybrid role working partially in-office (Lincoln, NE or Cincinnati, OH) and partially from home. What you do: Processing new Life Insurance policies from application to issue.

Technical Tools

OtherBusiness

This position will "own" and be accountable for Life Insurance policy applications as they move through the process including initial receipt of the application through the final receipt of forms on delivery. Responsible for issuance and administrative functions, cases, and products/plans. Accurately interpret and fulfill all requirements necessary for accurate processing, follow current procedures in accordance with industry/state regulations, internal/external audit recommendations, and compliance directives.

This is a hybrid role working partially in-office (Lincoln, NE or Cincinnati, OH) and partially from home.

Responsibilities

~1 min read

→Processing new Life Insurance policies from application to issue.
→Fields customer inquiries and provides empathy and patience with all customers.
→Possesses a working knowledge of the functions and systems across the organization as they relate to administrative functions.
→Meets or exceeds service standards with respect to accuracy, turnaround time, and overall quality of products and services.
→Responsible for account reconciliation by utilizing appropriate systems.
→Corresponds with Legal and Compliance departments as necessary for assistance in handling complex cases and customer complaints.
→Handles and completes special assignments and projects within provided timeframes.
→Must stay abreast to product and case education and associate training and coaching; identifies and resolves system and processing related issues.
→Other duties as assigned.

H.S Diploma or GED required.
Less than 2 years related experience required.
Ability to read, write, and speak proficiently in Spanish and/or Portuguese is desired.
Experience within the life insurance industry is preferred.

What We Offer

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Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline
This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.