Product & Vendor Operations Coordinator

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies, the iconic hand-crafted candy maker, and Lolli & Pops, a premium retail and gifting brand with a national presence. The company is backed by strong growth ambitions, combining innovation, brand storytelling, and operational excellence to expand its reach and solidify its position as a leading player in the U.S. confections industry.

Ampersand Brands is seeking a highly organized and detail-oriented Product & Vendor Operations Coordinator to support the backbone of our product development and merchandising function.

This role is critical in ensuring our vendor relationships, product data, and internal systems are accurate, compliant, and operating efficiently. You will play a key role in bringing products to life—from vendor onboarding through item setup—while partnering cross-functionally with teams across the business.

• Own end-to-end vendor onboarding, including documentation (MOU, W9, compliance forms, TrueCommerce setup, etc.)
• Track, follow up, and ensure timely completion of all required vendor submissions
• Maintain clean, organized, and up-to-date vendor records

• Maintain accurate product and vendor data across systems (SAGE, CounterPoint, Shopify, Net Suites, spreadsheets, and internal trackers)
• Update SKU setup, pricing, and product attributes (dimensions, weights, etc.)
• Ensure data integrity and consistency across all platforms

• Support maintenance of pricing documents and cost trackers
• Assist with cost updates, margin inputs, and system alignment

Help ensure all pricing data reflects current and accurate information

• Partner with Finance, QA/FSQA, Wholesale, and Store Operations & Experience teams to support documentation and setup needs
• Assist with item setup processes to ensure products are ready for ordering, launch, and sale
• Prepare and maintain internal trackers and reporting tools for product and vendor management

• Vendors are onboarded quickly, completely, and without follow-up gaps
• Product and pricing data is consistently accurate and up to date
• Reduced delays caused by missing documentation or system errors
• Improved speed and efficiency in product setup and order readiness

• Highly organized with strong attention to detail
• Comfortable managing multiple systems and large data sets
• Strong follow-through and ability to manage deadlines
• Effective communicator who can coordinate across multiple teams
• Experience with ERP/POS systems (SAGE, CounterPoint, Shopify, Net Suites, or similar) is a plus
• Background in merchandising, product development, operations, or supply chain preferred