Overview: The Freight Specialist is responsible for managing the end-to-end freight payment process for rail and truck carriers, ensuring accuracy, timeliness, and compliance with all invoice-related activities. This role serves as a key liaison between logistics providers, internal departments, and third-party payment platforms to resolve discrepancies, maintain freight rate data, and uphold vendor relationships. Responsibilities include identifying trends and implementing opportunities for improvement in freight expenditure and participating in the implementation of an in-house freight payables solution.

Freight Invoice Payment:

Manage third-party freight invoices and associated payment processes in CTSI, including daily manual invoice auditing and approval

Investigate & resolve carrier invoice discrepancies. Escalate to Supply Chain Solutions Manager and Logistics Procurement Manager when necessary

Resolve past-due invoices on aging reports, and other inquiries related to rail and truck carrier invoices

Download, code, and submit invoices to Accounts Payable for in-house payment when they cannot be processed through CTSI. This includes invoices such as unallocated freight and truck ordered not used

Collaborate with Accounts Payable to ensure timely payment of manually processed invoices

Provide remittance to carriers when requested

Carrier Portal Management:

Serve as the representative for rail & truck carrier’s Receivable departments

Submit disputes in carrier portals

Submit and upload manual invoices

Review vendor statements, record and monitor finance charges

Manually process monthly switch fees, storage fees, tank washing, demurrage, and finance charge invoices

Freight Data:

Maintain Excel database for all negotiated freight rates (Master Rate Sheet)

Upload rail and truck freight rates into CTSI portal

Update Fuel rates in SAP and CTSI

▪ Truck carriers – weekly

▪ Rail carriers -monthly

Business Reporting and Analysis:

Support freight GRIR reconciliation process bi-annually

Coordinate and publish monthly KPI metrics

Monitor and analyze emerging freight cost and KPI trends

Log charges that are rebillable to customers in accordance with the Unplanned Freight process

Ensure freight & logistics accruals are in alignment with actuals by conducting a quarterly accrual audit

Freight Settlement Documents (FSD):

Monitor and resolve incomplete FSD daily, weekly and at month end

Ensure the correct date on FSD. Backdate if necessary

Update/cancel when requested by AMS or AR, for example cancel FSD when a return is issued

Other responsibilities as identified or needed

Identify and lead improvement opportunities

Serve as primary backup to Logistics Specialist for freight payables activities

Bachelor's degree

Proactive self-starter with little oversight required

Highly organized with strong attention to detail and accuracy

Strong analytical and problem-solving skills

Strong oral and written communication skills, capable of clear and effective communication with both internal and external organizations

Proven record of success working in cross-functional teams

Capable of managing multiple competing priorities in the organization

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and SAP

Comparable work experience in an Analyst or Accounts Payable role preferred

Specialist - Freight

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