Security Guard

Inland Center Mall – San Bernardino, CA

$19.57/hour

Afternoons and Evenings

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

• Must be at least 18 years old (21 in some states depending on client/armed posts).

• High school diploma or equivalent (GED).

• Possess a valid state-issued Security Guard license/guard card (where applicable).

• Valid driver’s license with a clean driving record.

• Reliable transportation (personal vehicle preferred) and willingness to travel to multiple sites.

• Ability to work flexible schedules, including days, nights, weekends, holidays, and on short notice.

• Ability to stand, walk, or patrol for extended periods.

• Strong written and verbal communication skills in English.

• Must have a working smartphone for scheduling, communication, and reporting purposes.

• Prior security, military, or law enforcement experience.

• CPR/First Aid/AED certification.

• Customer service experience in high-visibility or client-facing roles.

• Ability to handle emergency situations calmly and effectively.

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• State Guard license is required

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency

• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.

• Maintain a professional appearance and demeanor at all times.

• Adapt quickly to different sites, post orders, and client requirements.

• Follow all company policies and procedures, including incident reporting.

• Provide excellent customer service while maintaining a safe environment.