aoglobelife~15d ago

Customer Support Manager

Remotemid

Customer SupportCustomer Support Manager

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Quick Summary

Overview

AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications,

Technical Tools

Customer SupportCustomer Support Manager

AO Globe Life is hiring eligible candidates to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or anyone who thrives in a people-focused, service-oriented environment.

We provide hands-on training, structured mentorship, and warm leads from individuals who have requested information about supplemental benefit programs—allowing you to build valuable professional experience while working from anywhere in the United States.

Responsibilities

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Connect with individuals who have expressed interest in learning about benefit programs
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Schedule and conduct virtual consultations with clients via Zoom
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Guide clients through available benefit options and assist with enrollment
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Maintain accurate digital records and manage follow-up communications
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Deliver professional, client-focused support throughout the process
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Participate in mentorship sessions, development programs, and team training
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Build strong client relationships that support long-term trust and service

Requirements

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Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident speaking on video and comfortable using digital tools
Passion for helping others and contributing to service-focused work
Customer service or consultative experience is helpful but not required

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

What We Offer

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✓Fully remote role with flexible scheduling

✓Warm leads provided — no cold calling or prospecting

✓Weekly pay via direct deposit

✓Full training and licensing support

✓Monthly and quarterly performance bonuses

✓Equity opportunities for qualifying team members

✓Clear leadership pathways for high-performing team members

✓Supportive, people-first team culture

For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect what matters most. We proudly support union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities focused on service, growth, and integrity.

If you’re ready to build a career that combines purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.