apexstone~19d ago

Experience Coordinator / Project Liaison

United Statesmid

OtherCoordinator

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Quick Summary

Key Responsibilities

Be the first point of contact for customer inquiries (phone, email,

Requirements Summary

High school diploma required; college degree a plus Strong communication and organizational skills Comfortable using Canva, Google Workspace,

Technical Tools

OtherCoordinator

We're looking for a detail-oriented and proactive Experience Coordinator / Project Liaison to support our project managers and marketing team. This client-facing role ensures smooth communication, timely follow-ups, and high-quality service from start to finish.

Responsibilities

~1 min read

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Be the first point of contact for customer inquiries (phone, email, in-person)
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Assist project managers by tracking follow-ups and reminding them to return calls
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Package and mail stone samples alongside PMs
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Coordinate with marketing to plan on-site events
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Use Canva and OptiSigns to update in-office TV messaging
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Maintain and update CRM records, including logging all customer calls and walk-ins as opportunities
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Organize shared sales materials and communication logs

Requirements

~1 min read

High school diploma required; college degree a plus
Strong communication and organizational skills
Comfortable using Canva, Google Workspace, CRM tools
Able to work independently in a fast-paced environment
Positive, team-oriented, and proactive mindset

Why Join Us: We're a family-owned business with a collaborative culture. Creativity and initiative are encouraged, and your work will directly impact the team's success. Benefits include health, dental, vision, PTO (including your birthday!), and 401K matching.

For the full job description, please see the attachment.