Quality Control Sensory Specialist - Erlanger, KY

Quality Control Sensory Specialist - Erlanger, KY

MAIN FUNCTION:
This role leads day-to-day execution of the QC Sensory Program at the Erlanger flavor site – overseeing technician training, test setup, performance monitoring, and results review – under the guidance of regional and global QC sensory leadership. The role ensures site QC sensory activities are executed to regional/global standards and escalates issues, deviations, or resourcing needs to regional/global QC sensory leadership as needed.

PRIMARY DUTIES:

• Leads day-to-day QC sensory testing activities for product release, including setting up tests, coordinating technicians, and reviewing and discussing results
• Oversees sensory testing of raw materials and in-process samples, participating in testing as needed
• Reviews sensory testing notes and results to ensure proper recording per company policy and global standards, including traceability to the technician who collected or scored each result, to support accountability and investigation when needed
• Maintains cleanliness and organization of the sensory testing bench/area within the QC lab, ensuring minimal to no distractions that could affect the integrity of sensory results
• Maintains and updates site QC sensory SOPs; trains technicians on SOPs and ensures all procedures are followed
• Responsible for new technician sensory acuity screening, training, and qualification prior to routine sensory testing
• Responsible for existing technicians' weekly practice sessions, proficiency testing (PT), and quarterly assessments; generates reports, trend monitoring, and summaries for management review
• Responsible for maintaining a dedicated storage list and space for sensory controls/standards — separate and distinct from retain sample storage — including tracking stability and changes of controls, organizing sessions to taste and monitor control quality, and replenishing controls as needed
• Responsible for maintaining sensory training materials for the site, including spiked samples and sensory supplies
• Assists with CAPA investigations related to customer complaints on sensory deviations, identifies program gaps, and works to close identified gaps
• Reports program performance trends to regional/global QC sensory leadership on a regular basis
• Identifies and escalates resourcing needs — including staffing gaps, technician availability, and sensory supply needs — to regional/global QC sensory leadership
• Implements sensory method or protocol changes as directed by regional/global QC sensory leadership, flagging site-specific constraints before rollout

QUALIFICATION:
Education

• Bachelor’s degree in food science, Chemistry, or related field preferred (open to equivalent experience)

Experience

• Prior experience in a QC lab, or food/flavor manufacturing environment preferred; sensory-specific experience is a plus but not required — training will be provided
• Some experience training, coaching, or mentoring others preferred

Core Skills/Traits

• Strong organizational skills — able to manage schedules, training calendars, documentation, and multiple ongoing responsibilities without things slipping
• Willingness and aptitude to learn sensory methods, testing protocols, and program requirements
• Ability to teach and coach others clearly and patiently — comfortable explaining procedures repeatedly and correcting technique
• Detail-oriented, especially around data recording, traceability, and documentation accuracy
• Reliable follow-through — proactively identifies gaps or issues rather than waiting to be asked

Communication & Judgment

• Comfortable escalating issues or asking for guidance rather than guessing
• Clear written communication for reports and summaries

Functional Requirement

• Must possess functional sensory acuity (taste, smell, texture perception) sufficient to credibly evaluate and review sensory testing results and technicians performance; no impairment that would interfere with sensory assessment duties

Before applying for an exempt, non-exempt or hourly job opportunity, you are expected to initiate a discussion and share your intentions with your supervisor.  * If you’ve been in your current position for more than 18 months, supervisor approval is not required.  * If you’ve been in your current position for less than 18 months, verbal supervisor approval is required.  
​Hiring Manager- Maria Cordero   ​
Recruiter- Dolly Lamba 

 

Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.