Technical Services Manager

Technical Services Manager (Nairobi, Kenya)

Job Description 

• The Technical Service Manager take responsibility for the commercialization of our ingredients towards successful launches of our customers. Focusing on the key account customers of the region by building up strong relationship and technical knowledge. Close collaboration with developers and sales to bring the prototype into the market.

Responsibilities

• Actively support our commercial expansion strategy in Africa
• Customer advice on application & production technology
• On-site support during trial and first prodcution
• Consultant for our customers and sales team in relation to all technical questions
• Establish and develop long-term customer relationships
• Support the customer in terms of complaints and challenges
• Continuous alignment with and support to local sales team

The Candidate

• Degree in beverage/food technology or
• Professional experience as technical expert or as production consultant in the food and beverage industry
• Deep technical understanding and basic knowledge of business administration
• Excellent English skills required
• Ownership, enthusiasm and ability to work under pressure
• Team spirit, strong communication and doer mentality
• Strong customer and service orientation and technology skills
• Structured and self-dependent working style
• Flexible and willingness to travel regularly within African continent

 

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.