Social Worker II

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Following the NASW Code of Ethics, provide competent, quality Social Work services to patients and their families. The clinician must be able to function as an independent practitioner, work under stressful conditions, demonstrate assertiveness skills, and be able to work well in a team setting. Clinically must be able to perform quality assessments, have knowledge of family systems, demonstrate effective communication techniques, and be flexible in job responsibilities. Clinician should be able to effectively manage a fast paced, stressful environment while providing high quality social work services.

1. Provides thorough and independent clinical assessments and recommendation/interventions using an ecological approach, integrating social determinants of health and trauma informed care to determine the needs of AC's diverse, multicultural population.

2. Obtains medical and background information from staff, chart review, and computer research; Communicates clearly, concisely and accurately in a professional manner using clinical terms expected of an LCSW level clinician.

3. In an attempt to seek optimum care for the patient and establish a therapeutic relationship, the worker devises and implements appropriate interventions and plans for patients and families that are comprehensive, and outcome focused, & enhances positive social determinants of health.

4. Seeks out opportunities to become more knowledgeable in specialty/specific area.

5. Intervention reflects identified solutions towards congruence between patient’s/family’s and medical team’s priorities. Interaction and communication with patients, families, and co-workers at all times reflects a basic understanding of age-specific issues, respect for privacy and confidentiality, positive customer relations, and has understanding of the stress associated with illness, injury, and the healthcare experience. Intervention strategies indicate adequate involvement of appropriate agencies, staff, and family members, and/or commensurate with a LCSW clinician.

6. Provides appropriate therapeutic interventions with acknowledgement of age specific issues, barriers to care and cultural issues. (e.g. counseling, therapy techniques, age appropriate resources, etc.). Documents continued reassessment or provision of Social Work services if plan indicates ongoing Social Work follow up. Interventions in child maltreatment cases demonstrate comprehension of hospital policies, child abuse laws and legal statutes.

7. Maintains a 70% direct patient contact ratio in order to establish rapport with the patient and family.

8. Interventions with patients and families reflects clinical knowledge and efforts of program development in specialty area; demonstrates commitment to patient care needs by providing continuity of care regardless of shift parameters, as patient care warrants or attends to patient care needs until appropriate transition can occur.

9. Uses group and individual supervision for improvement and self-development; open to new ideas and willing to try new approaches; offers suggestions to improve services and work activities and serves on committees to formalize those ideas; seeks out opportunities to become more knowledgeable in specialty/specific area. Utilizes what is learned to improve performance.

10. Demonstrates leadership through ongoing education of community or hospital staff such as diagnosis specific education, promoting the role of the medical social worker, facilitating diagnosis specific support/educational/therapeutic groups, hospital staff or medical team education, and initiating program planning.

11. Demonstrates responsibility, efficiency and good organizational skills in meeting deadlines, required documentation and paperwork, and attendance.

12. Demonstrates leadership skills through mentorship, education of others, strong team collaboration, making recommendations for improvement and assisting with improvement efforts.

13. Performs other duties as assigned.