Department: Canada Commercial
Reports to: Director of Retail, US East
Location: New Jersey, US
Your Opportunity at ARC’TERYX:
As the Regional Manager, you will lead the brand’s team members in the TriState region to bring Arc’teryx to life through building strong communities and ensuring a seamless guest experience across all touchpoints within our owned retail and outlet stores. You are accountable for all aspects of regional performance. You lead the charge to drive retail operations and lead Store Managers to help deliver the vision of the brand and executes service at the highest level. You drive and track objectives and key results across all channels to reach sales and financial goals. You are well connected and build relationships to elevate the brands connection to guest. You are a natural, and inspiring people-first leader, with a passion for growing and developing high-performing teams.
The US Commercial team is accountable for delivering sales through all local channels. We meet the guest where they are shopping and ensure Arc’teryx is represented consistently and at its best. As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork.
Leading your regional team to drive profitable revenue growth across all channels through seamless and exceptional consumer experiences, with a key focus on Arc’teryx Brand Stores
Leading, coaching, and developing Brand Store leaders setting annual and seasonal objectives for each region and channel that will drive full price sell-through, increase engagement with our guests, and elevate the Arc’teryx community while staying on budget
Working with your Store Managers, you manage retail operations for retail stores in your region, ensuring day-to-day business aligns with the Brand Strategy and tracks to our financial and other measurable targets
Driving financial stewardship in your region through P&L accountability.
In partnership with your Store Managers and HQ product partners, you are the catalyst for the right product to be in the right place, at the right time, to drive sales and margin within your region.
Developing a talent pipeline to ensure your team can grow with the business and that team members have a path for personal development
Working with other Regional Managers to discover new business opportunities, identify new ways of working, and scale best practices developed with an entrepreneurial approach.
Working with your teams to know your region better than anyone to support efforts around brand expansion.
You have 5+ years of experience of related experience leading multiple stores and best in class retail operations
You have led retail operations, district management for owned retail and understand the needs of retail requirements for success
You are an excellent people leader, capable of motivating and engaging a group of people to drive collaboration and common goals in your area
You have experience in all forms of distribution including owned retail development and growth, partnership branded retail, and wholesale development
You have a passion for customer service and delivering an exceptional experience for guests
You are a culture builder and brand ambassador
You are a strong communicator in both written and verbal communication and can formulate and articulate strategies and concepts
You have excellent interpersonal skills and are comfortable dealing with diverse personalities
You are a strong advisor with the ability to build relationships and influence stakeholders at a global level
You have excellent organizational skills, analytical ability, and a track record of strategic planning
You are proficient in Microsoft Office
You have excellent decision-making skills and are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You seek the best (sometimes not the easiest) solutions with unwavering commitment
Your passion for your work is paralleled by your passion for getting outside and living it
Willingness and availability to travel, and work weekends or holidays, depending on the needs of the business.
The salary range for this role is USD$120,500–USD$158,000
