Veterinary Receptionist

As you join our mission, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family, too!

• →Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• →Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• →Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• →Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• →Assist in maintaining cleanliness and organization to ensure a positive client experience.

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

Ark Veterinary Hospital & Urgent Care has been a trusted part of the Henrietta and Rochester communities since 2018, offering top-quality care for dogs, cats, and exotic pets. Founded by Dr. Christina Seidel, our hospital provides both general veterinary services and urgent care, making us one of the few exotic urgent care centers in the area. We are dedicated to exceptional patient care, community involvement, and supporting local shelters through spay/neuter services and veterinary care.