Program Manager - Mental Health Services

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities. Join us in making a lasting difference!

The Program Manager will oversee the operations of Mental Health Community Programs and closely work with our Mental Health Congregate Care Programs. This position prefers a Master’s degree, but we will consider candidates with a Bachelor’s degree and 5+ years of experience. The Program Manager will focus on the following:

• Clinical support for individuals served
• Program Effectiveness and Operations
• Supporting and Supervising Staff
• Community Engagement
• Back-up On-Call Duties to be shared with the Director
• Completing quarterly reviews of the people served through the DHHS/OBH managed care system

• A master’s degree in Social Work or a related field is preferred with a minimum of 3 years of documented program administrative experience, or
• Bachelor’s degree in a social service related field, with at least 5 years of documented program administration experience in a human services setting.
• MHRT-C certification or better, required, or MHRT-C Provisional

• Strong relationship management and communication skills (written, oral, including public presentations) with a variety of stakeholders, including staff, senior management, partners, and board members. 
• Effective organizational, time and resource management skills
• Excellent judgment and creative problem-solving skills.
• Assist in managing program budgets to ensure compliance with state regulations.

• Valid State issued Drivers’ License and auto insurance.
• Intermediate computer and Microsoft Office skills to satisfactorily complete administrative duties.

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.