Engineer I, Field Services

• Installations, qualification, preventative maintenance and remedial repair maintenance on advanced electro-mechanical semiconductor capital equipment at one of ASM’s key customer locations in Ireland, US, Asia or Middle East
• Project management of key projects at customer sites to install ASM’s latest NPI equipment.
• Perform tool-down repair support in complex situations; work in variedly formed teams; develop action plans and presentations for problem resolutions.
• As a field service engineer you work onsite at various customer locations in a cleanroom environment.
• Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a "safety first" mentality.
• Comprehensive and swift reporting

Travel within the ASM Europe region we have many customers scattered throughout the region, and therefore the FSE role is a high travel position, up to 75% of annual time (divided between 50% working locally at customer site and 50% travelling to other locations). Your customer base will be in Ireland and surrounding areas (predominantly Europe). Due to ASM’s growing international presence and customer base, the occasional business trip to North America or Asia might be necessary.

We could be a great match for each other if you have the following:

• Bachelor's degree in mechanical, Electrical, Electronic or Mechatronic Engineering or relevant high school technical diploma
• Ideally, already a first experience in field service/customer support and has acquired knowledge in installation and startup of systems, preferably in the semiconductor industry
• Good hands-on skills
• Excellent communication skills in English. Any other European languages are a bonus
• Working software knowledge of MS office, SAP based software
• You have a valid driver’s license

• Your chance to work for one of the leading suppliers of semiconductor process equipment globally
• Varied and dynamic international business environment
• A supportive, collaborative team-based environment
• Career development support
• Advanced equipment training will be provided at our global training center

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.