Specialist I, Service Operations CKM

As a Customer Kit Management (CKM) Service Operations Specialist , you will help support ASM’s advanced semiconductor equipment at customer sites, ensuring that tools operate safely and at peak performance. Your work keeps fabs running and directly contributes to the technologies powering AI, 5G, and cloud computing. This role gives you hands-on experience, structured training, and the chance to grow alongside experts in the field.

• →Support operations and material used to replace chamber kits for regular scheduled preventative maintenance.
• →Maintain and update trackers for maintenance forecasting, kit readiness, kit movements, and parts stocking status.
• →Maintain ongoing communication between stakeholders in U.S. and Taiwan to ensure alignment on operational priorities and performance expectations.
• →Facilitate recurring meetings on daily and weekly basis to review kit readiness
• →Interface with Logistics/Warehouse, Field Service, Quality and Value Engineering teams to identify and resolve supplier issues.
• →Support CKM goals related to Turnaround Time (TaT), parts quality, on-time delivery, and corrective action execution.

• Minimum a Bachelor’s degree in Supply Chain, Business, Operations Management, or a related discipline.
• Strong organizational and coordination skills, with high attention to detail
• Basic understanding of service administration operations or logistics in a manufacturing or semiconductor environment
• Proficiency in Microsoft Office (especially Excel); comfortable handling reporting and data.
• Strong sense of ownership and accountability in task follow-up and reporting

• Prior experience in an administrative support, logistics or supply chain coordination role within the semiconductor environment
• Experience using SAP ERP system
• Ability to multitask and work under pressure in a fast-paced, customer-focused environment

We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.

To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.

ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.