Human Resources Generalist

Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! 

At Barclays Center, every unforgettable fan experience begins with an exceptional team. As a Human Resources Generalist, you'll play a key role in attracting, developing, and supporting the talented employees who bring world-class sports and entertainment to life.

This is more than an HR position—it's an opportunity to influence culture, build strong partnerships, and help create an inclusive, engaging workplace where employees thrive. If you're passionate about people, enjoy solving challenges, and excel in a fast-paced environment, we'd love to meet you.

We understand that it is important for you to know what our values are to determine if they align with yours. Everything we do here at Barclays Center is guided by our core values: Care, Integrity, Accountability and Growth Mindset. From the interview process to employee recognition, we make certain to weave our values in our workforce culture.

If these values reflect who you are, you'll fit right in.

To excel in this role, candidates must possess a genuine passion for service, strong teamwork abilities, adaptability, effective communication skills, an employee-centric approach, problem-solving capabilities, and keen attention to detail. Successful candidates are collaborative HR professionals who thrive in a dynamic environment and are passionate about supporting employees and business leaders.

• Desires to exceed expectations and create exceptional experiences.
• Enjoys demonstrating enthusiasm and dedication in providing outstanding service.
• Wants to make every interaction memorable and positive.

• Enjoys collaborating effectively with colleagues and partners.
• Likes building and nurturing strong and trusting relationships within the team.
• Values the importance of teamwork in achieving shared goals.

• Enjoys handling unexpected challenges with flexibility and composure.
• Wants to quickly adjust to changes in the environment to ensure personnel satisfaction.
• Thrives in dynamic and fast-paced work environments.

• Desires to listen attentively and respond empathetically to employees and colleagues.
• Enjoys conveying information clearly, confidently, and with warmth.
• Wants to communicate with clarity and precision to ensure understanding.

• Desires to identify and resolve issues creatively and efficiently.
• Enjoys handling guest concerns with empathy and professionalism, turning challenges into opportunities.
• Likes taking initiative to address potential problems before they escalate.

• Wants to pay close attention to details that contribute to guest satisfaction.
• Enjoys ensuring every aspect of service delivery is meticulously executed to maintain high standards.
• Desires to take pride in delivering flawless experiences through meticulous attention to detail.  

• →Partner with leaders to provide day-to-day HR guidance, coaching, and employee relations support.
• →Administer HR policies, programs, and practices while ensuring compliance with federal, state, and local employment laws.
• →Leads and supports the full-cycle recruitment process, including sourcing, interviewing, hiring events, onboarding, and workforce planning.
• →Facilitate new hire orientation and coordinate employee learning and development initiatives.
• →Support employee engagement, recognition, communication, and retention programs.
• →Manage leave administration, workers' compensation, unemployment claims, and safety-related processes.
• →Maintain employee records, I-9 compliance, background checks, and HRIS data integrity.
• →Support payroll processes for union and non-union employees, including time-off administration and contractual changes.
• →Identify opportunities to improve HR processes, programs, and operational efficiencies.
• →Partner across departments to foster a positive, inclusive, and high-performing workplace culture.
• →Participate in arena events and maintain a visible HR presence to support employees.
• →Develops and manages HR budget.

• Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
• 3–5 years of progressive Human Resources experience.
• Highly experienced in supporting employee relations, recruiting, leave administration, and compliance.
• Knowledge of federal, state, and local employment laws.
• Experience working in unionized environments is preferred.
• Strong judgment, professionalism, and ability to handle confidential information.
• Exceptional communication and interpersonal skills.
• Highly organized with the ability to manage multiple priorities.
• Comfortable working flexible hours as business needs require.
• Knowledge of federal, state and local employee laws and regulations.

• Talent Acquisition & Onboarding
• Employment Law & Compliance
• HRIS & Workforce Management Systems (Workday preferred)
• Payroll & Leave Administration
• Organizational & Project Management
• Communication & Presentation Skills
• Relationship Building & Cross-Functional Collaboration
• Critical Thinking & Continuous Improvement
• Customer Service Mindset
• Microsoft Office Suite, Acrobat proficiency.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to alternate sitting, standing and walking for period of time throughout the workday.
• Must be able to occasionally lift up to 30-40 lbs.
• Ability to access and accurately input information using a moderately complex computer system.
• Excellent verbal, written, listening and public relations skills.
• Provide other human resources services as needed.

• This position is fully on-site based in Barclays Center, located in the heart of Brooklyn, New York.
• This role requires consistent attendance to support daily operations, foster collaboration, and provide direct support to employees and business partners.