Operations Supervisor - Alpine Valley Music Theatre

The Role

The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager. 

Company Overview:

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. 

Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities:

The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day to day operations. This position reports directly to the General Manager. 

• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.• 
• Lead venue operations with direction of the general manager.
• Support general manager with supervision of staff.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Ability to interact with co-workers in order to assure compliance with company service  standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Expert

Equal Opportunity Employer
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