Senior Associate.Operations.Aster Global Centre - India

India·Kozhikodesenior

OtherIndia

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Our Story: Aster DM Healthcare is one of the largest private healthcare service providers operating in the GCC, with a growing presence across six countries including the UAE, Saudi Arabia, Qatar,

Technical Tools

OtherIndia

Aster DM Healthcare is one of the largest private healthcare service providers operating in the GCC, with a growing presence across six countries including the UAE, Saudi Arabia, Qatar, Oman, Bahrain, and Jordan. Guided by our brand promise “We’ll Treat You Well,” we are committed to delivering accessible, high-quality care rooted in compassion and clinical excellence. We are among the few integrated healthcare networks in the region with a strong presence across the continuum of care through 15 hospitals, 122 clinics, and over 320 pharmacies. Our core strength lies in our 15,000+ dedicated employees who work together to create an environment where ideas are shared, support is valued, and successes are celebrated.

What We Offer

~1 min read

At Aster, We Care. We strive to create meaningful & purposeful experiences for our employees. As part of our team, you can contribute to giving back to society. Around the world we employ discoverers and encourage bold innovators.

Aster DM Healthcare is an Equal Opportunity Employer. We embrace diversity and respect differences that lay the foundation for encouraging creative ideas, building cohesive teams and fostering values and experiences. Our brand's promise of "We'll Treat You Well" deeply resonates with our employees and the communities we serve

Responsibilities

~1 min read

- 1 year of experience in call centre
- Basic healthcare knowledge
- MS Office skills
- Punctual & regular
- Willingness to work shifts
- Should be flexible

KPIs:
- AHT
- CSAT
- Call Quality
- Attendance
- Productivity