Phone Installation Technician (Government)

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Phone Installation Technician responsible for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone systems

• →Supporting all facets of phone installations and troubleshooting a variety of telephones.
• →Installing, pulling, terminating, and dressing cabling appropriately according to industry and Sponsor standards.
• →Troubleshoot and repair faulty connections, dropped calls, or hardware issues
• →Configure call routing, voicemail, extensions, and phone features
• →Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects.
• →Member of a team comprised of a variety of skills that provide coverage from 6:00 a.m. – 6:00 p.m. with flexibility to support 24x7 operations; may need to work extended hours during critical peaks and be available to meet last minute requests.

TSSCI with poly (#tssci) (#polygraph)

• Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists.
• Experience with installing endpoints including but not limited to desktop IT equipment, printers, VOIP and digital phones, network switches.
• Experience resolving technical problems and answering queries by that involve computer hardware, network, and telecommunications systems

• Related work experience in IT hardware and cabling installation.
• Experience with implementation on the Sponsor's network LAN infrastructure.
• Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.