Vital Records Assistant

About This Position

This position is responsible for the processing of customer requests for Vital Records services. Services include issuance of certified copies of birth and death certificates, either in person, by mail, or through online orders; issuance of burial transit permits; providing information and referrals related to vital records. Work must be carried out in compliance with Texas Health & Safety Code and Texas Administrative Code statutory requirements, in addition to City of Austin and Office of Vital Records policies and procedures to ensure the proper protection of confidential vital records documents and information.

This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan. Departmental Competencies related to the position can be found on Austin Public Health’s website.

o   This job posting will close at 11:59 PM the day before the Job Posting Close Date listed.

o   This posting is only required to stay open for 7 days and may close any time thereafter.

o   We recommend saving or printing a copy of the job posting for your records. Closed posting cannot be viewed in Workday.

o   A complete City of Austin employment application is required to apply. Please provide dates (month and year) for each job history entry. While a resume may be required, it will not substitute for a completed application. Incomplete applications will not be considered.

o   An assessment(s) may be administered as part of the interview process.

Applicants will be notified via e-mail of important information regarding application status. Please ensure your email address and contact information is current and correct.

Monday – Friday 7:45am-4:45pm

**This position requires 100% in office/ field work per week. Evenings and weekends may be required on occasion, especially during an emergency response. **

Austin Public Health employees must comply with the department’s immunization policy.

This position may require travel to multiple work locations.

The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.