Manager, Accounts Receivable & Billing

You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.

The Manager, Accounts Receivable & Billing, will report to the Senior Director of Finance/Accounts Receivable and will be responsible for overseeing the company’s accounts receivable and billing operations. This role will ensure effective management of billing processes, collection activities, account accuracy, reporting, and operational improvements.

The Manager will partner with Finance, Licensing, Legal, Sales, and Operations teams to resolve complex account issues, improve cash flow performance, and ensure timely and accurate financial reporting.

• Oversee daily accounts receivable and billing operations, ensuring accuracy and timeliness.
• Manage billing processes, invoice accuracy, adjustments, credits, and account reconciliations.
• Monitor aging balances and ensure effective collection follow-up on outstanding receivables.
• Review escalated customer issues and assist in resolving complex billing and payment matters.
• Manage the collection efforts with the collection agencies, i.e., ABG and Boardriders recovery effort
• Ensure compliance with company policies and accounting standards.

• Prepare and review AR aging, collection reports, and billing performance metrics.
• Prepare Bad Debt Analysis reporting and follow up for status with the brand team
• Provide management updates on outstanding balances, collection progress, and account risks.
• Support cash process and month-end close activities.
• Analyze AR trends and recommend process improvements.

• Collaborate with Licensing, Legal, Finance, Sales, and Operations teams to resolve billing and collection issues.
• Support customer account reviews and payment negotiations.
• Assist with audit requests and provide supporting documentation.
• Partner with internal teams to improve billing accuracy and reduce account discrepancies.

• Identify opportunities to improve AR and billing processes.
• Manage the automation of the cash applications rule building
• Support automation initiatives and system enhancements.
• Utilize ERP systems such as NetSuite to improve reporting, efficiency, and data accuracy.
• Develop and maintain standard operating procedures for AR and billing activities.

• Provide direction, coaching, and support to AR and billing team members.
• Assist with workload prioritization and operational execution.
• Promote accountability, accuracy, and continuous improvement within the team.

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred.
• 5+ years of experience in Accounts Receivable, Billing, Credit, or Finance operations.
• Experience leading AR and billing teams or managing complex portfolios.
• Strong knowledge of accounting principles, billing processes, and collections practices.
• Experience with ERP systems; NetSuite preferred.
• Advanced Excel skills and strong analytical abilities.
• Strong communication, leadership, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

We have been made aware of fraudulent job offers and interview requests being sent by individuals falsely claiming to represent Authentic. These scams are often initiated via email, employment websites and social media, and may include fake interview requests, offer letters or attempts to collect personal and financial information.

Please note:

• All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (https://www.linkedin.com/company/weareauthentic).
• Authentic does not conduct interviews over Teams or Zoom without prior email correspondence from a verified @authentic.com email address.
• We will never ask you for sensitive personal information, payment or banking details as part of the hiring process.

If you believe you've been contacted by someone impersonating an Authentic team member, please report it immediately by emailing peopleandculture@authentic.com.

For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com

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