AEC Account Technical Lead

The Account Technical Lead (ATL) leads customer technical engagements, drives customer workflow analysis, develops the Customer Technical Vision (CTV), and creates Customer Outcome proposals (COP).   This role is designed for Architecture, Engineering and Construction (AEC) professionals with a background in the Engineering, Procurement, Construction (EPC) industry and Civil Infrastructure Design. 
 
Responsibilities 
• Drive technical discovery across multiple workflows, systems, and disciplines

• Gather, document, and validate customer technical requirements and current-state environments
• Create technical Customer Outcome Proposals (COP) and deployment paths, creating clear ROI narratives and solution justification artifacts
• Build and maintain deep, long-term relationships with technical and business stakeholders as a strategic technical advisor
• Develop and maintain a Customer Technical Vision (CTV) capturing technical footprint, long-term goals, and adoption strategy
• Proactively identify expansion opportunities to drive revenue growth
• Help coordinate internal specialists for demonstrations and technical discussions
• Collaborate with Account Executives to shape opportunity strategy using technical insights
• Maintain accurate documentation, notes, and action items in internal systems

• Ability to travel 25%  of the time throughout North America

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